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Transaction Query

WebDollar strictly adheres to rules and regulations stipulated by card schemes and financial institutions regarding online monetary transactions. Thorough and accurate accounting is essential, so WebDollar keeps a record of every transaction. If a complete audit on paper is required, the necessary information is readily available.

If you have used a credit or debit card to conduct a WebDollar account transaction, it will appear on your credit/debit card billing statement as a transaction with WebDollar or www.webdollar.com.

WebDollar recommends that you retain a copy of the credit card policies and rules issued by your credit card company as well as your own printed copies of all credit card transactions associated with your WebDollar account. (Print out WebDollar's confirmation of your credit card transaction by clicking on the "PRINT" button when a message notifies you that your transaction has been successfully confirmed.)

If you have any questions regarding your transactions with WebDollar, kindly fill out the form and we will contact you as soon as possible. Please note that WebDollar, on behalf of merchants, handles payments only. WebDollar does not have access to information on the content or status of your order, and is therefore unable to answer any questions directly related to your order.